Refund and Returns Policy for Modern Elegance Shop

At Modern Elegance Shop, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, please review our refund and returns policy below:

Refunds

We offer refunds for physical products that are defective or damaged upon arrival. To be eligible for a refund, please contact us within 7 days of receiving your item, providing proof of the defect or damage, such as photos. Refunds will be processed to the original payment method once the return is received and inspected.

Returns

To initiate a return, please contact our customer service team within 7 days of receiving your order. Items must be returned in their original condition and packaging. Customers are responsible for the cost of return shipping. Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved returns will be refunded minus the original shipping fees.

Non-Refundable Items

• Digital downloads and instant digital products are non-refundable and non-returnable due to the nature of digital content.
• Items purchased during a sale or with a discount code are not eligible for returns or refunds unless they are defective.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original product for a refund and place a new order.

Contact Us

If you have any questions or need assistance with a refund or return, please contact our customer service team at Support@moderneleganceshop.com or through our contact form on the website. We are here to help!

By making a purchase on our website, you agree to this Refund and Returns Policy.